Appointments

​​​​Requesting Your Appointment

​

​​​​Please be aware that our GP Practice receptionists are specially trained to assist you in obtaining the most appropriate treatment quickly. They may ask questions regarding your reason for seeing a doctor.

​

- If your appointment is for a specialized procedure, please mention this when scheduling.

 

- Patients with multiple issues to discuss should book a double appointment to ensure adequate time for consultation; otherwise you may be asked to schedule another visit.

 

- Urgent cases will be accommodated on the same day when possible from 09:30am, though we may not be able to guarantee your preferred doctor or time.

​

 

​Late for Your Appointment

​

​​If you are running late, please notify us by phone. You may need to reschedule your appointment if you arrive late.

​​​​

Cancel Your Appointment

​

​​If you are unable to keep your appointment, please inform us as soon as possible by calling reception so we can offer the slot to another patient.

 

Chaperone Policy

​

We are committed to respecting your privacy, dignity, and cultural beliefs, especially during intimate examinations. These will only be conducted with your explicit consent, and you will be offered a chaperone if you wish. You may request a chaperone when making your appointment, upon arrival, or at point during your consultation.When an appointment is for a specialised procedure please specify when making the appointment.